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This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us.
Position Overview
As a member of the World Wide Strategic Accounts field team, the Cloud Native Architect (CNA) is a senior technologist who owns the technical sales strategy, evaluation program, and architectural vision creating repeatable business with software opportunities with the company’s largest multinational customers. You will guide C‑level and engineering stakeholders through solution discovery, validation, and financial justification, ensuring every engagement results in a technical win and a clear path to enterprise‑wide adoption that delivers the customers business outcomes aligned to the project. Driving Everpure as the standard solution for delivering data-management in the WWSA Segment. Creating market penetration strategy and thought leadership across the entire theater/segment.
The role of a Cloud Native Architect (CNA) is a multifaceted position that serves as a technical bridge between the sales, product, and engineering teams. This role is important for driving revenue growth and enhancing customer relationships by providing technical solutions for a specific set of accounts. Primarily focused on the pre-sales process, the individual in this role will engage with potential and existing customers to understand their business issues and technical hurdles related to Kubernetes. They will deliver tailored product demonstrations, respond to technical inquiries, and work with the Pure Storage technical field to architect solutions that integrate Everpure offerings with clients' software driven platforms. The responsibilities of the Cloud Native Architect will fall into (5) categories:
- Participation in Lead Generation
- Technical Qualification
- Solution Validation
- Prospect to Customer Transition
- Established Customer Satisfaction
These categories will serve not only as the foundation for the role, but align with the Technical Sales Process to provide the best possible customer experience.
Role Scope
- Theater: Strategics (by theater EMEA/AMER)
- Builds and leads: CNA team pooled to deliver outcomes in aligned theater Strategic accounts
- Role type: Technical Pre-sales Architect
Revenue alignment:
- This role is directly assigned to the Theater Strategics Portworx and Everpure Cloud quota and is expected to meet and exceed TCV Sales goals.
- CNAs have primary vertical/account assignments while also being goaled on overall Theater quota performance, ensuring the team operates as a focused unit without losing shared accountability.
Focus Areas & Key Responsibilities
- Technical Sales Leadership
- Lead the full Cloud Native technical sales process life‑cycle, Discovery, Strategy Alignment, Demo, Workshop, POC/POV, and Wrap‑Up to secure the technical decision in deals for WWSA.
- Architect Kubernetes‑centric data platforms spanning multiple regions, clouds, and business units.
- Own the technical sections of proposals, RFx responses, and SOWs.
Financial & Business Value Selling
- Translate technical capabilities into quantified business outcomes that resonate with executive sponsors.
Customer Engagement
- Act as the primary technical face of the company’s Cloud Native portfolio to WWSA teams; orchestrate executive briefings, architecture workshops, and steering‑committee updates. Locating and coordinating with other BU and technical sales stakeholders to deliver outcomes for customers goals.
- Establish a cadence (weekly checkpoints, executive QBRs) aligned to the customer’s program milestones. For NNL and Expansion opportunities.
Thought Leadership
- Evangelize best practices in Cloud Native data management, platform engineering, and cost optimization through conference talks, blogs, and executive roundtables.
- Mentor fellow Cloud Native Architect (CNA) on enterprise engagement methodology and financial value selling.
Co-Seller Collaboration and Leadership
- Interact with the WWSA Sales Global Account Manager, Lead Client Director for each strategic account to bring full Everpure portfolio solutions to customers
- Enablement of Cloud Native Processes, standards and excellence.
- Lead Generation:
- Bi-Weekly Interactions should focus on meaningful changes in opportunity status, emerging risks, customer sentiment, deal velocity, and where technical leadership can improve outcomes or remove friction.
- Quarterly Interactions should support shared planning and reflection, including QBR/QSR collaboration, headwinds and tailwinds, participation effectiveness, and alignment on priorities for the coming quarters.
- Attend industry events to deliver a talk or support booth staff
- Produce technical content in the form of blogs, webinars and podcasts
- Proactively engage contacts in professional network through LinkedIn etc
- Support monthly Hands-on Labs
- Attend Everpure user groups
- Organize community user groups
- Attend co-seller Sales Engineering Manager/Directors team meetings monthly to reinforce alignment, share relevant insights, and ensure consistent technical messaging across teams.
- Collaborate with the Co-seller Technical Sales Directors to co-sponsor targeted PX sales efforts for a small number of priority customers, engaging directly where technical leadership can materially influence outcomes.
- Other duties as assigned by Technical Sales Leadership
- Technical Qualification:
- An overview of their current architecture
- Review of Everpure Capabilities critical to the customer and their project
- A proposed solution including an updated architecture with Everpure data management and key components
- Success criteria for the proposed solution and method to demonstrate (demo, workshop, POC/POV)
- Review information gathered as part of Sales Stage 1
- Discuss the opportunity with the AE to identify missing data related to BANT and/or other qualifiers.
- Capture the project success criteria from the customer
- Create a mapping to the desired Business Impact & Outcomes
- Review & document the customers current state
- Document technical pain points & focus areas
- Review the Assessment Scorecard to ensure alignment with the customer
- Document the technical details and other data points in SFDC
- Present the proposed Evaluation Program, based on information gathered from the discovery phase:
- Other duties as assigned by Technical Sales Leadership
- Solution Validation:
- Provide a capabilities demonstration to the prospect
- Conduct an Technical Workshop with the prospect to gather deeper solution configuration parameters, discuss additional benefits, and highlight specific solution capabilities
- Plan and coordinate a Proof Of Concept/Value that will address the customers outstanding solution parameters
- Provide a POC/POV outcomes report that highlights the testing completed as part of the POC/POV, the relevant outcomes, and the overall business value to the customer.
- Other duties as assigned by Technical Sales Leadership
- Prospect to Customer Transition:
- High-level Project Plan
- Key Milestones
- Customer Key Technical Contacts
- External Integration Overview
- Observability
- Identity Management
- Security Requirement
- Any additional Integrations
- 5. Other dependencies to begin the project (Hardware, Platform, etc.)
- Introduce & explain fixed scope installation services
- Coordinate scoping of Professional Services (if needed)
- Discuss the value of BCS (Business Critical Services) and propose
- Discuss the value of SA (Solution Architect) Hours and propose
- Discuss the value of a CSM (Customer Success Manager) and propose
- Discuss customer training/certification credits and propose
- Prepare Transition Documentation:
- Other duties as assigned by Technical Sales Leadership
- Established Customer Satisfaction:
- Establish a regular cadence beginning 90 days post deal close and continuing quarterly
- Review product expansion and feature adoption as part of quarterly cadence
- Document RFEs and usability concerns
- Provide release updates and updated roadmaps
- Other duties as assigned by Technical Sales Leadership
WHAT YOU'LL DO
- Develop an exhaustive understanding of what drives a customer’s business and what motivates their decision making
- Connect the dots from technology solutions, inclusive of the Everpure portfolio and others from the ecosystem, to measurable customer business outcomes
- Partner closely with account managers, specialists and channel partners to create a seamless and holistic customer experience and strategy to drive revenue growth and net new business
- Passionately bring to light the advantages of an Everpure solution
- Refine sales strategy and tactics, taking command of technical responsibilities
- Delight customers and teammates with your technical leadership and domain expertise on storage products, distributed storage architectures, file systems, and competitive storage offerings in the DAS, NAS and SAN product spaces
- Take control of evaluations, benchmarks and system configurations
- Build and deliver technical product and architecture presentations with vigor to customers and lock in the technical win with clients and prospective accounts
- Capture requirements and translate Customer’s business needs into innovative solutions to accelerate their growth and capacity
- Author responses to RFI & RFPs
- Seek out and spur new opportunities for interoperability, functional, and performance testing/validation
- Promote mutual roadmap and planning exchanges
- Liaise with product and technical marketing to produce materials (i.e. whitepaper, web presentations) that support overall alliance plans and objectives
- Stay current with the competition and ensure that materials accurately reflect the latest, differentiated solution positioning
- Move with market trends and competitive landscape to promote thought leadership within our organization
- Lead by example living the Everpure values: Persistence, Creativity, Teamwork, Ownership and Customer-first
WHAT YOU BRING
- Creativity, empathy, an open mind, curiosity and a desire for continuous learning
- Pre-sales experience is required
- 5 or more years of relevant experience, mixed among technology, design, and communications required. Experience supporting the sales of enterprise storage, networking, systems, cloud, or software to enterprise accounts preferred
- Deep understanding of the architecture, design and implementation of multi-tiered client/server and web-based computing solutions
- Prior experience in targeting new prospects and converting them into clients
- Contribute significant portions and/or lead responses to RFPs, RFQs and RFIs
- Superior knowledge of current and emerging storage architectures (FC, iSCSI, NAS, OSD, SAN)
- Linux, NFS file systems and Linux distributed network environment
- Familiarity with AWS, Azure, GCP a plus
- Installation/configuration of distributed computing, multiprocessing, virtual memory subsystem, storage subsystems architecture, shared memory architectures, cache architectures, windowing systems
- Familiarity with containers, k8s and microservices architectures a plus
- Strong knowledge of digital transformation to a Cloud Native architecture, On-Prem, Public Cloud, Provisioning Automation, and Containers
- Knowledge of VMware, Local Area Networking, Ethernet, TCP/IP and general networking
- Excellent verbal and written interpersonal skills
- BS in CS, EE or other technical degree and/or equivalent experience
- Must have a familiarity with modern web architecture a plus (LAMP stack, scale-out vs scale-up architectures, AWS well-architected framework, microservices architecture)
- Curiosity and passion around technology and explaining and showing new technology platforms and concepts to customers
- We are primarily an in-office environment and therefore, you will be expected to work from the Staines or London office in compliance with Everpure's policies, unless you are on PTO, or work travel, or other approved leave.Familiarity with storage-intensive applications and their requirements such as structured databases (SQL, Oracle) is highly desirable
#LI-ONSITE
WHAT YOU CAN EXPECT FROM US:
- Innovation: We celebrate those who think critically, like a challenge, and aspire to be trailblazers.
- Growth: We give you the space and support to grow along with us and to contribute to something meaningful. We have been named Fortune's Best Workplaces in Technology™, Fortune's Best Workplaces in the Bay Area™, and certified as a Great Place to Work®!
- Team: We build each other up and set aside ego for the greater good.
And because we understand the value of bringing your full and best self to work, we offer a variety of perks to manage a healthy balance, including flexible time off, wellness resources, and company-sponsored team events. Check out purebenefits.com for more information.
ACCOMMODATIONS AND ACCESSIBILITY:
Candidates with disabilities may request accommodations for all aspects of our hiring process. For more on this, contact us at TA-Ops@purestorage.com if you’re invited to an interview.
OUR COMMITMENT TO A STRONG AND INCLUSIVE TEAM:
We’re forging a future where everyone finds their rightful place and where every voice matters. Where uniqueness isn’t just accepted but embraced. That’s why we are committed to fostering the growth and development of every person, cultivating a sense of community through our Employee Resource Groups and advocating for inclusive leadership.
Everpure is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or any other characteristic legally protected by the laws of the jurisdiction in which you are being considered for hire.
Join us and bring your best.
Bring your bold.
Pure and simple.