About Eucalyptus
We’re on a mission to make good health last a lifetime. More than 1 billion people live with obesity worldwide, driving preventable chronic conditions. We’re here to build better long-term care.
Euc is the company behind Juniper, one of the world’s largest weight-management programs combining GLP-1 medication with personalised nutrition, movement support, and clinician-led care from prescribers, nurses, health coaches, pharmacists, and dietitians. Our published clinical research shows that our combined clinical and behavioural approach helps patients lose significantly more weight during their treatment with Juniper by four times.
Our Growth Story:
- 130% YoY revenue growth and a 90% reduction in cash burn, with $100M+ raised from investors including BOND, NewView, Blackbird and Airtree.
- Supported over 350k patients living with obesity across our 5 markets
- Received selective NICE endorsement to provide services to the NHS.
- Tailored our offering to thousand of patients in Germany and Japan
About the role (What you’ll be doing)
A Health Coach is a critical capability for Eucalyptus in supporting our patients towards their health-related goals and outcomes. This is achieved by creating long-term engagement and relationships with our patients.
In this role you will be the primary interaction point with these patients on our Weight program. They are trusting us to support their health journey. The primary responsibility for the Health Coach will be managing the communications process and engagement for our patients, end to end, via community management, group and individual patient communications.
The role in short includes:
- Providing general advice and coaching for engagement in group and individual communications (think nutrition and movement advice, behavioural changes and meal plans)
- Patient community management and moderation
- Triaging, responding to and escalating communications from patients to other functions in the German and Global teams
- Directing patient queries and feedback to the relevant internal channel
- Contribute to the development of the offering and services for German patients
- Our team is small, so you may also become involved in other functions and support where needed
In this role you will work with our clinical team, international operations team and delivery partners to ensure our patients receive a high quality of support and care.
This role requires a high level of empathy, the ability to prioritise simultaneous activities and communications with multiple patients while ensuring high attention to detail, and a patient-centric-oriented approach.
You will be interacting directly with real people dealing with real health issues and medical diagnoses and must be able to identify, respond to, and escalate interactions and situations appropriately in accordance with guidelines and for exceptions.
This role will be important to the continued success of Eucalyptus and will filter important information back through the rest of the team so we can continue to improve the health of our patients.
About you (Who you are)
- You have at least 1 years of industry experience in nutrition counselling and/or health coaching (we prefer previous experience working in digital health or experience in obesity and diabetes treatment)
- You are naturally empathetic, reliable, caring and have a strong ability for creative problem solving.
- You are well organized, independent and can work well in a team.
- You are confident with technology and enthusiastic about a fast-paced environment.
- You are passionate about driving change in patient care.
- You are fluent in the German language
- You have a good command of English (bonus points if you speak other European languages)
- We prefer applicants who are registered with the German Nutrition Society (Deutsche Gesellschaft für Ernährung) and / or the German Dietician Society (Verband der Diätassistenten)
- A scientific degree is highly appreciated and is an advantage
Why join Eucalyptus?
Euc is also behind a growing family of digital healthcare clinics (Pilot, Kin, Software, Compound) across men’s health and well-being, fertility, skincare, and preventative health.
Here’s what makes joining Euc unique:
- What’s next - Our goal for the next three years is to support 1 million patients globally to live better for longer. We’re launching into new conditions, demographics, and geographies as we build a truly preventive healthcare ecosystem.
- Build something world-changing - We’re on the path to becoming the world’s largest international digital healthcare company. It will be challenging, fast-paced, and deeply rewarding.
- Make real impact - You will deliver work that directly shapes patient outcomes and scales evidence-based care across markets.
- Accelerate your growth - You will have high ownership, continuous feedback, and dedicated development support.
- Join a motivated team - You will collaborate with talented peers to solve complex clinical and operational problems at scale.
What’s ahead in Germany?
- Be an owner – Equity for everyone means you share in our success.
- Shape your career – Access annual learning budgets and three days of professional development leave, peer shadowing, and global knowledge-sharing culture.
- Support at every stage – Enjoy 25 days of annual leave, wellness allowance, and 3 weeks of work-from-anywhere per year.
- Work where well-being matters – Enjoy hybrid work focused on impact, an energising office, and regular socials.
At Eucalyptus, we value individuals from all backgrounds, experiences, and perspectives, and we embrace the unique qualities each person brings. When you apply, please let us know of any reasonable adjustments you may need during the interview process.