Senior Site Reliability Engineer

We're Celonis, the global leader in Process Intelligence technology and one of the world's fastest-growing SaaS firms. We believe there is a massive opportunity to unlock productivity by placing AI, data and intelligence at the core of business processes - and for that, we need your help. Care to join us?

The Team:

You will be a part of a team that owns the health and reliability of our product, which is pivotal to our success. The team will apply critical software engineering and SRE principles throughout the business.

The Role:

• Consistently improve monitoring and metrics for all Celonis services as well as define and implement missing SLOs.
• Implement processes and automations to ensure prevention of problem recurrence and document the acquired knowledge.
• Be the champion of reliability in the organization and amplify the culture of SRE within the organization
• Own and improve the incident management process and drive blameless lessons learned.
• Drive knowledge sharing across all teams and partner with teams to engineer reliable and resilient services.

The qualifications you need:

• Solid experience within the SRE domain and an excellent background in software engineering (typically 8+ years)
• Outstanding communication and collaboration skills
• A can-do attitude and a proven track record in owning and driving projects forward
• Programming knowledge covering Java and Spring Boot. Python (or a similar scripting language in Linux environment) would be a plus
• Good experience working with large scale distributed systems
• In-depth and hands-on knowledge of Kubernetes as well as with major cloud providers (AWS, Azure)
• Experience with monitoring and observability solutions, e.g. Datadog

What Celonis Can Offer You:

• Pioneer Innovation: Work with the leading, award-winning process mining technology, shaping the future of business.
• Accelerate Your Growth: Benefit from clear career paths, internal mobility, a dedicated learning program, and mentorship opportunities.
• Receive Exceptional Benefits: Including generous PTO, hybrid working options, company equity (RSUs), comprehensive benefits, extensive parental leave, dedicated volunteer days, and much more. Interns and working students explore your benefits here.
• Prioritize Your Well-being: Access to resources such as gym subsidies, counseling, and well-being programs.
• Connect and Belong: Find community and support through dedicated inclusion and belonging programs.
• Make Meaningful Impact: Be part of a company driven by strong values that guide everything we do: Live for Customer Value, The Best Team Wins, We Own It, and Earth Is Our Future.
• Collaborate Globally: Join a dynamic, international team of talented individuals.
• Empowered Environment: Contribute your ideas in an open culture with autonomous teams.

About Us:

Celonis makes processes work for people, companies and the planet. The Celonis Process Intelligence Platform uses industry-leading process mining and AI technology and augments it with business context to give customers a living digital twin of their business operation. It’s system-agnostic and without bias, and provides everyone with a common language for understanding and improving businesses. Celonis enables its customers to continuously realize significant value across the top, bottom, and green line. Celonis is headquartered in Munich, Germany, and New York City, USA, with more than 20 offices worldwide.

Get familiar with the Celonis Process Intelligence Platform by watching this video.

Celonis Inclusion Statement:

At Celonis, we believe our people make us who we are and that “The Best Team Wins”. We know that the best teams are made up of people who bring different perspectives to the table. And when everyone feels included, able to speak up and knows their voice is heard - that's when creativity and innovation happen.

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