Senior Project Manager Service Integration (f/m/x)

Seeing beyond - future of medical technology

For more than 100 years, ZEISS medical technology has been driving progress in ophthalmology and microsurgery.

In ophthalmology, our solutions help to maintain and improve people's vision at every stage of their lives.In microsurgery, our solutions enable targeted interventions on diseased tissue so that small and sensitive organs continue to function optimally.

Medical technology from ZEISS supports medical professionals in improving the lives of patients worldwide.

The fact that our actions have a direct impact on people's well-being is what drives us every day.

Are you a seasoned project management expert with a deep understanding of technical service and the operational dynamics of global service organizations? ZEISS Service is seeking a dedicated professional to lead and drive diverse projects that enhance our service capabilities worldwide. In this pivotal role, you will leverage your extensive experience to deliver strategic initiatives, optimize processes, and ensure exceptional service delivery across our global network. If you are passionate about steering impactful projects and thrive in a dynamic, international environment, we invite you to apply and make a significant contribution to our success.

Your Role

• Manage all lifecycle stages of M&A/PMI projects from the Service perspective, including both Due Diligence as well as Post-Merger Integration projects

• Develop and apply upside potential & risk scenario assessment frameworks for Service

• Define and assess target operating models for Service, covering processes, products, systems, org structure and footprint

• Develop and implement PMI plans for Service

• Coordinate sizeable cross-functional teams within the global matrix, including a broad range of central and regional functions as well as third parties

Your Profile

• Minimum B.Sc. degree in business administration, business engineering or similar; an advanced degree (e. g. M.Sc., MBA) will be a plus

• Several years of exposure to Customer Service, preferably in MedTech

• Ability to lead cross-functional teams in fast-paced, complex environments

• Strong analytical and problem-solving skills and a diligent, results-oriented working style

• Strong communication, collaboration, and networking skills, enabling effective engagement with stakeholders at all levels of the organization

• A passion for designing and optimizing business processes

• Solid experience with enterprise IT systems such as SAP and SalesForce

• Solid command of project management methodology and relevant IT tools (milestone/capacity planning etc.), e. g. MS Office, MS TEAMS, SharePoint etc.

• Fluency in German and English both orally and in writing

Your ZEISS Recruiting Team:

Marina Löw, Matthias Sonnentag