Engineering Manager - Platform (f/m/d)

WHO WE ARE

At Wire, we’re revolutionizing secure communication for businesses, governments, and critical infrastructure providers. Our end-to-end encrypted platform is built on a commitment to privacy and robust security, enabling organizations to collaborate confidently in a digital world. Join us and be a part of an innovative team that’s setting new standards in secure, user-centric communication.

GENERAL INFORMATION

• Employment Type: Permanent
• Experience Required: 5-7 Years of experience within a Platform Engineering Managerial position. 
• Working Hours: Full-Time
• Location: Remote in Germany, the United Kingdom, France, or the European Union, or a hybrid option in our Berlin or Paris office
• Reports to: Director of Engineering
• Desired Start Date: ASAP

YOUR CHALLENGE AT WIRE

You will lead the evolution of the Platform organization to better support the company’s global objectives across SaaS, developer productivity, and on-prem delivery. Today, the team ensures SaaS operability and supports internal engineering needs, but lacks the structure and scalability required for the next phase.
Your role will be to expand, organize, and mature the platform function into a clear, efficient, and strategic capability.

You will define and drive a platform strategy across three core domains:

• SaaS Platform: reliability, scalability, and operational excellence of production environments
• Developer Experience (DevX): self-service infrastructure, high-performance CI/CD, and developer tooling
• Release & Validation Platform: infrastructure to support exhaustive compatibility testing for on-prem releases, including ephemeral environment capabilities

Your mandate is to bring clarity of ownership, improve efficiency, and position the platform as a key enabler of product delivery and customer success.

Platform Engineering manager Operational responsibilities

• Accountable for Service availability & uptime. Meeting the needs of our service level agreements with customers.
• Experience in working in a fast paced scaling environment ensuring reliability & ensuring teams are operationally prepared for Incident management, service & operational excellence. 
• You will hold a leading role in defining, planning & executing against large scale Initiatives such as consolidation & Migration projects. In parallel to ensuring we maintain operational excellence. 
• Ensure the platform & Operations Operating model scales with the demands for our technical & product roadmaps. 
• Essential experience in design, operation, and continuous improvement of a large-scale Kubernetes environment.
• Proven experience in ensuring platform reliability, scalability, security, and developer productivity.
• Improving & enabling developer experience should be at the core of your strategic initiatives. 

Technical & People Leadership 

• Lead, mentor, and grow a team of talented SRE and DevOps engineers
• Set clear goals, provide regular feedback, and conduct performance evaluations
• Define and lay the foundation for Wire’s internal Developer Platform. 
• Manage teams demand & capacity needs 
• Work closely with Wire’s Technical  & Disciplines to shape and redefine our cloud platform, providing the foundation for a successful SaaS offering.
• Define & contribute towards Wire’s Platform vision & technical strategy in parallel to supporting the delivery & requirements for our product roadmap

Operational Excellence

• Ensure reliability, availability, and performance of platform services
• Continuously improve monitoring, alerting, and incident response strategies
• Evolve system architecture and infrastructure to support increasing scale and complexity
• Collaborate across teams to enable scalable, reliable, and observable systems across both cloud and on-prem environments
• Drive initiatives to optimize cloud spending

DevOps – DevX & Release Enablement

• Enhance developer experience by streamlining workflows, tools, and processes
• Enable teams to manage their CI/CD platforms through clear tooling, principles, and best practices
• Define and drive requirements and roadmap items to support product team delivery
• Enable the on-prem release distribution channel by supporting exhaustive compatibility testing on a wide range of ephemeral environments
• Provide technical guidance and support to developers to improve productivity
• Advocate for best practices in coding, testing, and deployment

YOUR PROFILE

Essential Experience

• Kubernetes (design, operation, and scaling in production)
• Hyperscalers: AWS (mandatory)
• Engineering Management experience in platform/SRE/DevOps environments

Desirable but Not Essential

• Experience with other European cloud providers
• Hybrid / multi-cloud operations
• Experience with on-prem enterprise backend systems

Tooling / Tech Stack

• GitOps and IaC: Terraform, ArgoCD
• Databases: Cassandra, PostgreSQL, Pulsar, Redis

WHY WIRE?

• Impact: Join a market-proven company trusted by over 1,000 customers across diverse sectors.
• Growth: Be part of a dynamic team where your ideas will shape the future of secure communications.
• Culture: Work in an inclusive environment that values diversity, collaboration, and innovation
• Enjoy a yearly education budget of 1000 EUR to strengthen personal capabilities.
• With an Urban Sports Club subscription, stay balanced and mentally and physically healthy!
• Benefits: Enjoy competitive salary packages, performance bonuses, extensive professional development opportunities, and a supportive work-life balance with perks like flexible working arrangements and a vibrant office culture in Berlin.
• Work from a beautiful office in the heart of Berlin or choose a mix of working from anywhere vs. spending selected days together in our office to connect on a personal level
• Enjoy fresh breakfast in the office, daily fruits, snacks, free soft drinks, and the world's best Barista coffee machine.
• Wire is an equal opportunity employer and does not discriminate on the grounds of gender, civil status, family status, sexual orientation, religion, age, disability, or race.

CONTACT

If you’re an experienced Engineering Manager, we look forward to hearing from you!