Workplace Experience & People Engagement Manager

Our story:

Every year millions of people are either filing their taxes in fear or giving up on their tax refund altogether. We're working on fixing that. Our intuitive app enables anyone, regardless of education or background, to file their taxes with newfound confidence.

Spread across Germany, Spain and the UK, the team at Taxfix Group with its brands Taxfix and Steuerbot, is a compassionate group of solution-finders. We speak our minds openly, and with over 400 professionals, including tax experts, developers, and IT security experts, we're rich in ideas and voices. The group has facilitated more than 3.5 billion euros in tax refunds for its customers since its founding in 2016.

The opportunity:  

As our Workplace Experience & People Engagement Manager, you’ll shape the day-to-day moments that make work feel smooth, welcoming, and worth showing up for — from their first day to their everyday office moments and company-wide gatherings.

You’ll help translate our intentionally hybrid way of working into a consistent, high-quality experience across locations.

Your responsibilities:

• Own and evolve our employee experience initiatives across workplace, engagement, wellness, and community, creating experiences that help people connect, collaborate, and do their best work.

• Lead day-to-day workplace operations, including vendor management, facilities coordination, office services, and clear service standards that keep things running reliably and at a high bar.

• Build scalable ways of working (templates, checklists, playbooks, self-service guides) that reduce friction, increase consistency, and make it easy for teams to get what they need.

• Manage key onboarding and offboarding workplace touchpoints, including office introductions, welcome moments, equipment/access coordination with partners, and thoughtful “start and finish” experiences.

• Plan and deliver company events and engagement moments (from all-hands to team events), balancing strong operational execution with a warm, hospitality-led approach.

• Partner closely with People, IT, Finance, and regional stakeholders to align on standards, policies, budgets, and continuous improvements — using feedback and data to prioritise what matters most.

• Act as a culture ambassador in how you show up and lead: communicating clearly, and creating the conditions for teams to thrive together.

Your profile:

• You have 4+ years of experience in workplace experience, office management, hospitality, events, or people engagement roles, with ownership over end-to-end operations or programmes.

• You bring a strong service mindset and you care about details — without losing sight of what actually makes an experience great.

• You’re highly organised and calm under pressure, able to manage multiple priorities and stakeholders with structure, clarity, and follow-through.

• You think in scalable systems: you create processes, playbooks, and clear standards rather than relying on one-off heroics.

• You’re comfortable using workplace technology (and AI tools) to streamline work, spot patterns, and improve efficiency and quality.

• You communicate clearly and confidently in English and German, and you can adapt your style for different audiences and situations.

• You bring cultural awareness and a genuine commitment to building an inclusive workplace where people can show up as themselves.
  

Why Taxfix? 

• A chance to do meaningful, people-centric work with an international team of passionate professionals.

• Holistic well-being with free mental health coaching sessions and yoga.

• A monthly allowance to spend on an extensive range of services that you can use and roll over as flexibly as you like.

• Employee stock options for all employees—because everyone deserves to benefit from the success they help to create.

• 30 annual vacation days and flexible working hours.

• A generous learning budget to support your personal and professional development and guidance from our internal L&D experts.

• Work from abroad for up to six weeks every year. Just align with your team, and then enjoy your trip.

• Plenty of opportunities to socialise as a team. In addition to internal meetups, our international team hosts regular get-togethers—virtually and in person when possible.

• Free tax declaration filing, of course, through the Taxfix app—and internal support for all personal tax-related questions.

• Have a four-legged friend in your life? We’re happy to have dogs join us in the office.

Excited? So are we. Learn more about Team Taxfix on our blog and get a glimpse of our culture.

At Taxfix, we believe that incredible things happen when you have a wealth of perspectives and experiences. We're proudly committed to equal employment and development opportunities no matter your gender, race, religion, age, sexual orientation, colour, disability, or place of origin. To help mitigate any potential unconscious biases, we ask that you refrain from including your picture, age, or marital status on your CV. Let your experiences speak for themselves.

Not sure if you meet all the requirements for this role? Please apply anyway. You might bring something special to the team that we hadn't considered previously.