Business Development Representative

Synthflow AI is a no-code platform for deploying voice AI agents that automate phone calls across contact center operations and business process outsourcing (BPO) at scale. We help mid-market and enterprise companies manage routine calls to save teams time and resources.

Our agents have already delivered measurable impact:

• Over 5 million hours of contact center operations saved

• 35% more calls answered compared to non-AI operators

• 45 million calls handled with a 99.9% uptime

Backed by Accel, Atlantic Labs, and Singular and trusted by over 1,000 customers, our growth leads an industry shift toward sophisticated and accessible conversational AI.

About the Role

We are seeking an exceptionally driven, strategic, and entrepreneurial Business Development Representative to drive Synthflow AI’s expansion into complex enterprise organisations across Europe. You will play a critical role in shaping our European enterprise motion. Not simply executing a playbook, but helping build it. Working closely with Enterprise Account Executives, you will target multi-layered organisations, map sophisticated buying centres, and generate executive-level conversations that evolve into long-term partnerships. This role offers early exposure to high-value enterprise sales and a clear path into Enterprise Sales or strategic GTM leadership.

What You’ll Do

• Strategically identify and prioritise enterprise accounts across a defined European territory.

• Conduct deep account research to uncover AI initiatives, digital transformation projects, and executive priorities.

• Map multi-threaded buying committees across business, IT, and operations stakeholders.

• Generate and own high-quality outbound pipeline through insight-led, multi-channel outreach (email, LinkedIn, calling).

• Penetrate complex organisations by crafting tailored messaging aligned to enterprise-level ROI and operational impact.

• Partner closely with Enterprise AEs to develop territory plans, coordinate account strategies, and accelerate deal momentum.

• Contribute significantly to Synthflow’s EU outbound playbook by testing messaging, vertical positioning, and market hypotheses.

• Act as an early signal provider for regional trends, objections, and competitive insights.

  
  

What You Bring

• 1 to 3 years of experience in a BDR/SDR or outbound-focused role within B2B SaaS.

• Exposure to mid-market or enterprise-level selling environments is strongly preferred.

• Ability to engage senior stakeholders with professionalism and confidence.

• Strong research capability and intellectual curiosity around AI, automation, and emerging enterprise technologies.

• Entrepreneurial mindset with comfort operating in ambiguity and contributing beyond defined role boundaries.

• Grit, resilience, and a track record of meeting or exceeding performance targets.

• Fluency in German & English

Founded in Berlin in 2023 by serial entrepreneurs Albert Astabatsyan, Hakob Astabatsyan, and Sassun Mirzakhan-Saky, Synthflow AI democratizes access to advanced voice AI with a no-code platform that lets enterprises easily create, deploy and scale natural-sounding, cost-effective voice agents tailored to their business needs.