The Director Product Management (m/f/d) – Customer Identity, Authentication & Loyalty Platform at SIXT will lead teams responsible for the core systems enabling every customer interaction. This role covers sign-up, login, authentication, identity verification, customer preferences, and the loyalty program platform. You will shape how millions of customers worldwide create, access, and engage with their SIXT account, the foundation of the post-booking experience. Your leadership will drive secure, seamless infrastructure impacting conversion, verification, loyalty enrollment, and personalized experiences. Join us in Pullach close to Munich! Apply now!
YOUR ROLE AT SIXT
- You define and drive product strategy and roadmap for SIXT’s identity and authentication platform across all channels
- You own end-to-end sign-up and digital onboarding experience optimizing conversion at every step
- You lead integration and orchestration of third-party identity verification and KYC providers
- You build and operate SIXT’s loyalty program platform translating business requirements into scalable systems
- You collaborate with engineering to design secure, scalable identity systems compliant with data privacy and security standards
- You lead and develop a team of Product Managers creating an environment for innovation and growth
YOUR SKILLS MATTER
- Experience You bring 6+ years product management and 2+ years leadership experience in identity platforms and authentication systems
- Know-how You have deep understanding of authentication protocols, CIAM platforms, and tradeoffs between security and user experience
- Tools You have managed integrations with third-party identity and KYC providers and built orchestration layers
- Skills You understand frontend and backend architecture and provide insightful feedback on prototypes and APIs
- Motivation You lead with an AI-first mindset, leveraging modern AI tools in product development and team workflows
- Soft Skills You communicate complex technical concepts clearly, align cross-functional teams, and drive data-driven decisions
WHAT WE OFFER
- Extra benefits Enjoy discounts on SIXT rent, share, ride and SIXT+, attractive vehicle leasing offers, and exclusive deals with partners for travel, tech, fashion and more
- Mobility boost We support your mobility with a company car
- Future security We contribute to your retirement plan and support you with capital-forming benefits to ensure you are well covered
- Feel-good atmosphere Stay active with our modern SIXT gym, various leisure activities like the gaming area or the SIXT choir, and enjoy our high-quality employee restaurant
- Flexibility Enjoy 30 days of vacation and a hybrid working model with flexible hours
- Giving back Take one day each year to volunteer at a charitable organization dedicated to supporting children