Guest Service Internship

Your mission

Join REMS in Málaga for a hands-on internship in our Guest Service Department, designed for students who want real experience working with international guests in a professional hospitality environment.

Guest Service Intern

As a Guest Service Intern, you will help our team ensure our guests have a seamless and memorable experience. Your responsibilities will include:

• Guiding guests using our communication tools (PMS and phone calls).

• Welcoming guests to the properties and assisting during their stay (check-in).

• Offering additional services to guests (guided tours, extra cleaning, breakfast, etc.).

• Providing information and recommendations on local attractions, dining, transportation, and cultural events.

• Supporting reception duties in our office.

• Coordinating with Property Management, Cleaning, and Maintenance teams for operational needs.

Your profile

Requirements

• Currently enrolled in a university or higher education institution

• Able to sign an internship agreement (convenio) with your university

• Intermediate level of Spanish and English (both spoken and written)

• Good communication and organizational skills

• Motivation to learn and proactive attitude

• Interest in hospitality and guest relations

• Ability to work in a team and adapt to a dynamic environment