Strategic Solutions Manager (Payment)

About Planet

Planet is a global provider of integrated technology and payments solutions for retail and hospitality customers.

We create great experiences for the millions of people who use our payments, software, and tax-free solutions every minute of every day.

Planet empowers its customers to deliver great customer experiences by combining payments and software in ways that drive greater loyalty, increase revenue and save time.

Founded over 35 years ago and with our headquarters in London, today we have more than 2,500 employees located across six continents serving our customers in more than 120 markets.

Role overview:

As a Strategic Solutions Manager (Payments), you will be at the forefront of driving adoption and revenue growth with our existing customers with payments. Your role will involve hunting new opportunities and identify high-value customer opportunities within a specific territory, in some cases where you are working with Key Accounts, you will partner with the current account managers. You will engage with our Planet customers to understand their needs and align where our portfolio of products can add the most value. You will leverage your consultative skills to become a trusted advisor, guiding customers through the sales journey with Planet.  

In this role you will be expected to execute effective campaign strategies across a customer portfolio, you will own the full-cycle sales engagement plan for cross selling products, from identifying qualified leads to revenue realization. In partnership with the Account Managers & Distribution Partners, you will identify, and drive opportunity win plans for our existing customers. You will understand detailed business drivers in your forecast and intentionally work the best opportunities that maximize your ability to hit revenue goals.

You will maintain an in-depth knowledge of Planets product portfolio and understand our competitors’ products. By driving the adoption of our products, you will play a pivotal role in propelling Planet’s revenue growth while helping customers.

What you will do:

• Identify cross-sell opportunities within existing accounts, with the help of the Account Managers & Distribution Partners, understanding their needs & build trusted relationships with such customers. Carefully evaluating how the planet portfolio can accelerate their business.

• Expand and exceeds your goals within your designated sales territory.

• Present compelling proposals, define pricing model, negotiate, and sign cross-sell deals.

• Own the full sales cycle from contract to revenue realization with the customers. Ensure all signed opportunities go live & ramp according to plan.

• Track, analyse, and create reports based on opportunity activity particularly on cross-sell & migration process using internal CRM tool (Salesforce).

• Collaborate internally, working closely with internal teams such as technology, product, operations, other sales teams and executive leadership in order to create clear cross-department process flows to boost customer satisfaction.

Who you are:

• Self-starter who enjoys searching for new business opportunities, with a passion for building strong customer relationships and internal team relationships.

• Experience selling payments and delivering cross sell campaigns within either the Hospitality or Hospitality Software vertical.  

• Comfortable driving revenue growth and product adoption to exceed program revenue and pipeline targets.

• Ability to work independently and as part of a team.

• Strong analytical skills with experience in data analysis tools (e.g., SQL, Tableau, PowerBI) as well as experience in using CRM tools (e.g. Salesforce).

• Excellent communication, presentation, and interpersonal skills.

• Ability to manage multiple priorities effectively.

• Executive presence, comfortable working with and presenting to senior leaders and investors.

• Desired experience working with international internal stakeholders and customer.

• Languages: English + another major European language.

Why Planet:

Planet is an equal opportunity employer where diversity is valued, and all employment is decided based on qualifications, merit, and business need.

Come and grow your career in the most exciting, fast paced technology market, with a business that delivers feel-good connected commerce. We would love to hear from you – Apply now.

At Planet, we embrace a hybrid work model, with three days a week in the office.
 

Reasonable accommodations may be made in order to allow for an individual to perform the essential functions of this role successfully.