Collaboration Systems Engineer (d/f/m)

Personio's intelligent HR platform helps small and medium-sized organizations unlock the power of people by making complicated, time-consuming tasks simple and efficient. Our team of 1,500 Personios is building user-friendly products that delight our 15,000+ customers and their 1.5 million employees. Ready to make an impact from day one?

The Role: How you'll make an impact at Personio

This role requires 3 days per week in the office and is based in Berlin or Munich.

As a Collaboration Systems Engineer in our People, Workplace and IT department, you'll own and continuously improve the tools that keep Personio moving - with Atlassian Cloud (Jira, Confluence, JSM Assets) as your core platform, and broader responsibility for how our collaboration stack fits together. We're looking for someone comfortable with complex, large-scale configurations who can also see across the tooling landscape, leverage AI automation where it adds real value, and work closely with Engineering, IT, and People teams to deliver high-impact workflows and self-service capabilities used across the company.

Role Responsibilities: What you'll do

• Own the Atlassian Cloud platform across Jira, Confluence, and JSM Assets - keeping environments performant, well-configured, and built around how teams actually work.
  Manage and improve our broader collaboration tooling stack (e.g. Slack, Google Workspace, or similar), ensuring tools are well-integrated and adopted effectively across the business.

• Collaborate across all Personio departments to navigate trade-offs, influence without formal authority, and deliver practical solutions quickly.

• Build and maintain API integrations between Atlassian Cloud and internal/external systems using REST APIs and modern authentication.

• Create and support AI-assisted automations, including Rovo Agents, that reduce manual work and improve how teams access information and get things done.

• Own and optimize Jira Service Management Assets (CMDB): schemas, automation, data sync, and integrations with external sources.

• Implement workflows and automation (rules, webhooks, event-driven operations) using Forge and Atlassian APIs.

• Evaluate and onboard new collaboration tooling as business needs evolve, driving governance, adoption, and integration with existing systems.

Role Requirements: What you need to succeed

• 2–4+ years of experience administering and extending Atlassian Cloud environments.

• Experience with other collaboration and workplace platforms (e.g. Slack, Google Workspace, or similar) - including administration, workflow automation, and integration with other systems.

• Expertise in Atlassian Forge, JavaScript/TypeScript, and cloud app development.

• Solid understanding of Jira Service Management Assets (CMDB), including schema design, automation, and data flows.

• Deep knowledge of Atlassian Cloud REST APIs, webhooks, and integration patterns.

• Experience in creating and supporting AI-assisted automation experiences, including Rovo AI Agents.

• Experience creating advanced automation using Jira Automation, Forge triggers, and/or scripting.

• Strong collaboration skills with the ability to translate business needs into scalable tooling solutions.

Why Personio

Personio is an equal opportunities employer, committed to building an integrative culture where everyone feels welcomed and supported. We embrace uniqueness and understand that our diverse, values-driven culture makes us stronger. We are proud to have an inclusive workplace environment that will foster your development no matter your gender, civil status, family status, sexual orientation, religion, age, disability, education level, or race.

At Personio, we value in-person collaboration while also offering flexibility. This role is office-based, with 3 days per week required in your contracted office location. The remaining days can be worked from home or in the office if you prefer. In addition, you’ll have 20 Flex Days per year to work remotely from other locations.

Aside from our people, culture, and mission, check out some of the other benefits that make Personio a great place to work:

• Receive a competitive reward package – reevaluated each year – that includes salary, benefits, and pre-IPO equity

• Enjoy 28 days of paid vacation, plus an additional day after 2 and 4 years

• Make an impact on the environment and society with 1 Impact Day per year

• Receive generous family leave, child support, mental health support, and sabbatical opportunities

• We enjoy gathering for meals, cultural initiatives, and events like local Summer Sessions and year-end celebrations. There's also healthy snacks, drinks, and a weekly catered lunch.