ServiceNow Consultant (m/f/d)

In this role, you will work closely with business stakeholders and technical teams to ensure the ServiceNow solutions meet business needs, align with industry best practices and drive process improvements.

• Collaborate with business stakeholders to gather and analyze requirements.
• Document and translate business requirements into functional specifications.
• Assist in the mapping of existing processes to ServiceNow solutions.
• Map business processes and identify opportunities for process optimization.
• Ensure that ServiceNow solutions align with industry best practices and the organization's goals.
• Propose improvements and automation to enhance efficiency.
• Work closely with the development and technical teams to ensure successful solution delivery.
• Maintain communication with business stakeholders to ensure alignment and satisfaction.
• Stay updated with ServiceNow features and best practices to recommend system improvements.