Your mission
- Support: You process customer inquiries independently via our ticket system
- Error analysis: You investigate errors reported by customers and analyze them systematically
- System understanding: You recognize problems in the interaction of complex systems and find targeted solutions
- Technology: You carry out updates and installations on mobile devices, servers and clients
- Databases: You research and work in MySQL databases
skills
- Experience: You have experience in dealing with customers, ideally in customer service
- Service: You have a professional and service-oriented demeanor
- IT know-how: You have sound knowledge in the field of IT
- Language: You have a very good command of written and spoken German
- Working style: You work independently, solution-oriented and with a high degree of accuracy
- Organization: You learn quickly, structure your tasks efficiently and are committed
Why us?
- Meaning and purpose: A meaningful and challenging task that is fun to do
- Team: A creative and dynamic team
- Physical well-being: Free lunch, coffee, tea and free draught beer after work
- Employment contract: Permanent employment, performance-related pay, flexible working hours
- Benefits: Company pension scheme, private supplementary health insurance, electric charging facilities, massage chair
- Celebrations: Not only working hard, but also celebrating - several times a year
The fact that our work helps to save lives gives our employees motivation and joy every day. Our NIDApads help emergency physicians to provide optimum care to injured people every day. As an employee at medDV, your work contributes to this every day.