eBook Sales Account Manager DACH

We are recruiting for a Sales Account Manager based in Germany to cover a portfolio of academic and governmental accounts in the DACH region.  You will be generating new leads and maintaining existing business by developing relationships with librarians, faculty leaders and researchers. You will be covering sales of Taylor & Francis eBooks and expanding awareness of the business within a competitive trading environment.

This role is open to candidates based in Germany and is home based with travel expected within the region to Customer Onsite meetings, Conferences and occasional team meetings.

Key Responsibilities:

Reporting to the Head of Sales and working closely with the DACH Strategic Account Manager, the successful candidate will have the following responsibilities:

• Relationship management of a portfolio of customers, building a deep understanding of the customer, market and specific needs to provide a tailored sales service to drive the highest levels of customer service and satisfaction
• Planning, scheduling and carrying out meetings with key individuals within institutional organizations to close business and other sales opportunities within DACH, using consultative selling techniques and offering bespoke and added value solutions to maximize sales opportunities.
• Analyse sales figures, run reports, maintain our adoption database and communicate with colleagues in the sales, marketing and editorial departments.
• Accurate and timely maintenance of CRM systems
• Building and maintaining effective external and internal relationships, building an understanding of the Higher Education sales strategy across the wider business and externally where appropriate
• Updating the Head of Sales with reporting on sales activities and bring to their attention any problems/challenges with recommendations for resolution.