Company
GLS/NXT
Location
Berlin, Germany
Employment type
Full-time
Seniority
Manager
Primary category
Product Management
Posted date
13 Mar 2026
Valid through
12 May 2026
We are looking for a Product Operations Manager at GLS/NXT to help shape and evolve our OOH parcel locker platform across our international GLS markets and partner ecosystem. In this role, you will support the product team in driving platform development - contributing to roadmap planning, translating stakeholder feedback into actionable product decisions, and keeping internal product operations running smoothly.
You will work closely with support teams ensuring complex problems are resolved and recurring themes feed back into the product roadmap. You will also play an active role in sprint planning, reviews, and other team rituals as part of GLS/NXT.
This role is perfect for someone who is structured, curious, and motivated by building great products. You're comfortable working across operational and product challenges, turning user and stakeholder insights into meaningful improvements, and making sure nothing falls through the cracks.
Contribute to the ongoing development and operational stability of our OOH parcel locker platform across all markets
Support the Product Manager and broader product team with software delivery, including contributing to team rituals and processes
Coordinate investigation and resolution in close collaboration with customer support teams
Identify recurring problems or patterns in user feedback and translate them into structured input for the product and tech teams
Contribute to improving product processes and maintaining clear documentation of workflows, known issues, and product decisions
Collaborate closely with engineers, customer success and market teams to coordinate platform development and support escalations
Track and report key product metrics, surfacing trends and insights that inform roadmap priorities
>2 years of experience in product management, integration, implementation or technical project management in B2B
First experience working with agile processes and software delivery, such as sprint planning, backlog management, or product rituals
Strong organizational and multitasking skills with a structured approach to problem-solving
Excellent communication and interpersonal skills, with the ability to collaborate across teams and cultures
A low-ego, hands-on mentality with a strong bias for getting things done
Fundamental understanding of technical concepts such as APIs, system architecture, or digital platform products
Business-level proficiency in English, both written and spoken
Valid working permit for Germany
Nice to have
Previous experience in logistics is a plus
German language skills are welcome but not required
Comfort working with tools like Jira, Confluence, or similar project tracking tools
Even if you do not meet every single requirement, we encourage you to apply if you believe you are well-suited for the role and can contribute meaningfully to our team.
About GLS NXT:
GLS/NXT was founded with the mission to build the next generation of logistic experiences driven by technology - core, adjacent & beyond. More specifically, our sphere of interest is the Logistics and eCommerce sector. We are entrepreneurs and hence always start with the user's needs. We are located between Corporate and Startups and leverage the benefits from both (startup speed and corporate muscle). GLS/NXT inhabits different project teams, acting as startups with business responsibility and setting their own vision and mission. GLS/NXT is part of the GLS IT Services GmbH.
Commitment to Diversity
GLS/NXT is an equal opportunity employer, which means we do not discriminate on the basis of race, colour, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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