Company
Flink
Location
Berlin, Germany
Employment type
Full-time
Seniority
Mid level
Primary category
Product Management
Posted date
23 Mar 2026
Valid through
22 May 2026
As a Product Manager for Post-Order Experience (m/f/d), you'll own the end-to-end experience customers have after placing an order - from real-time tracking through delivery completion and everything that happens when things don't go as planned.
This is a unique role that sits at the intersection of operations and consumer Product. You'll shape customer-facing experiences like order tracking, delivery communication, and our Help Center, while also building and improving the operational systems behind workforce management, including employee data integrations, working-hour tracking for productivity and payroll, compliance and identity verification.. The scope is broad and evolving - we're looking for someone comfortable navigating ambiguity and shifting priorities in a fast-paced environment.
You'll partner closely with operations, customer care, engineering, design, and analytics to deliver improvements that customers feel and that scale operationally.
You will:
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