About Working at envelio
Too easy is boring! Together, we are on a mission to drive forward the energy transition. We love what we do, and we are unafraid to dive in. We believe in taking ownership of our work and in continuously growing and evolving.
In short: own it, love it, grow with it.
We are a humble team of coffee and maté lovers with over 20 nationalities. With our geek humor, our love for emojis and random facts is only natural. Over 150 envelians are already on board. Dive in and thrive!
Your Role
As a Working Student in
Technical Writing & Customer Documentation, you will support our Customer Engagement Team in further developing our customer documentation and presenting complex software in an easy-to-understand way. You will maintain and structure content in accordance with our style guide and work closely with the Language Department to ensure consistent, multilingual delivery (3+ languages). You will also participate in customer surveys to ensure that feedback is effectively incorporated into the optimization of the documentation.
How You Make an Impact
- You develop and improve customer documentation and explain how our complex software works
- You add content to our customer documentation in accordance with our style guide
- You work closely with our language department to ensure linguistic consistency and make the customer documentation available in 3+ languages
- To improve customer satisfaction, you will assist in creating and conducting customer surveys
Your Profile
- You are currently enrolled in a bachelor’s or master’s degree program in communication, communication design, technical writing, or a related field
- Communicating in both German and English is no problem for you, as you are fluent in both languages (C1 level)
- Projects are in good hands with you and are implemented in a structured manner
- You are familiar with version control tools such as GitLab
- You are proficient in using MS Office programs
- You are passionate about the energy industry and interested in developing your skills as part of an open-minded team
Your Benefits
- Join us fully remote or at our lovely office in Cologne in a hybrid working mode
- 20 holidays + 3 corporate holidays
- Support for your health through sports membership cooperations
- Flexible use of a monthly mobility budget (e.g. ÖPNV)
- Time and resources for individual growth
- Large network of working students
- Regular company and team events