Manager, Software Engineering, Java/Kotlin - (Logistics, Workforce)

We are on the lookout for an Engineering Manager, Java/Kotlin - (Logistics, Workforce) to join the Logistics Workforce Tribe on our journey to always deliver amazing experiences. 

In our Logistics Team, you’ll tackle high-impact challenges that make last-mile delivery efficient, affordable, and sustainable. Your work will directly improve experiences for riders, end customers, and merchants across the globe. Each enhancement you contribute will help Delivery Hero optimize delivery operations, supporting expansion into new areas like grocery and retail.

The Workforce Tribe Team:

• Riders are the backbone of last-mile delivery, which makes it possible to deliver millions of orders on a daily basis.

• Gross and net earnings, wallet to withdraw earnings, staffing and work scheduling, performance management, loyalty programs, personalized campaigns and goals, recruitment of new riders, documents management  - this is what Workforce tribe does for a million riders.

• Rider experience with the Delivery Hero is the core metric of Workforce tribe, and you will be leading one of the squads directly impacting it.

Your role:

• Partner with your product counterpart and provide technical direction to your team, facilitating the design of feasible and iterative solutions aligned with the business needs.

• Own the tech metrics and KPIs of your team, ensuring full visibility, tracking, and alerting.

• Support and enhance the incident resolution process and team on-call practices.

• Provide technical and non-technical mentorship to junior team members.

• Navigate and manage both technical and non-technical stakeholders, effectively addressing and overcoming challenges.