Community Intern

We're Celonis, the global leader in Process Intelligence technology and one of the world's fastest-growing SaaS firms. We believe there is a massive opportunity to unlock productivity by placing AI, data and intelligence at the core of business processes - and for that, we need your help. Care to join us?

The Role and Team:

The Online Community Intern will support the growth and engagement of the Celonis Community by helping create a valuable experience for our academic, customer, and partner audiences. This role plays an important part in fostering a vibrant, supportive environment where members can connect, learn in-demand skills, and share their knowledge of the Celonis platform. The ideal candidate is passionate about community building and eager to contribute to initiatives that enhance engagement across key touchpoints.

As part of the Community Engagement team, the intern will support global and regional initiatives that bring the online Celonis Community to life. The intern will gain hands-on experience in community operations, engagement programs, and content creation. This position is embedded within the Marketing and Operations team, which also includes Regional Marketing, Partner Marketing, Customer Experience, Digital Marketing and Marketing Operations. You will collaborate closely with colleagues from across Celonis, contribute to exciting cross-functional projects, and play an active role in helping users connect, learn, and grow within the Celonis Community.

The work you'll do:

• Assist with the management of online community spaces, ensuring discussions are organized, content is up to date, and user questions are routed or resolved efficiently.
• Help prepare and publish community content that sparks interaction and delivers value - from how-to guides and event recaps to member highlights and expert tips.
• Work with stakeholders across functions-such as Marketing, Services, Product, and Ecosystem-to keep community content relevant and aligned with current priorities.
• Support community events by coordinating logistics, preparing promotional materials, and assisting with follow-up activities.
• Serve as a champion for our online community by offering guidance, answering questions, and helping users navigate key platform features and tools.
• Collaborate with the team to gather feedback from community members and help transform insights into ideas for improving user experience.
• Participate in cross-functional syncs and contribute to knowledge-sharing across the global community team.

The qualifications & experience you need:

• First experience in customer-facing roles, digital engagement, or marketing through internships, university projects, or extracurricular activities
• Currently pursuing or recently completed a degree in marketing, communications, business, or a related field
• Interest in community building, user engagement, and digital platforms - ideally with hands-on experience in managing or contributing to online communities
• Strong organizational and planning abilities, with a proactive mindset and eagerness to learn
• Comfortable working in a collaborative, cross-functional environment with diverse stakeholders
• Ability to manage multiple tasks with attention to detail and a high level of reliability
• Creative and solution-oriented approach to challenges, with a passion for improving user experience
• Confident communicator with strong presentation and writing skills
• Proficient in German and English (spoken and written)

What Celonis Can Offer You:

• Pioneer Innovation: Work with the leading, award-winning process mining technology, shaping the future of business.
• Accelerate Your Growth: Benefit from clear career paths, internal mobility, a dedicated learning program, and mentorship opportunities.
• Receive Exceptional Benefits: Including generous PTO, hybrid working options, company equity (RSUs), comprehensive benefits, extensive parental leave, dedicated volunteer days, and much more. Interns and working students explore your benefits here.
• Prioritize Your Well-being: Access to resources such as gym subsidies, counseling, and well-being programs.
• Connect and Belong: Find community and support through dedicated inclusion and belonging programs.
• Make Meaningful Impact: Be part of a company driven by strong values that guide everything we do: Live for Customer Value, The Best Team Wins, We Own It, and Earth Is Our Future.
• Collaborate Globally: Join a dynamic, international team of talented individuals.
• Empowered Environment: Contribute your ideas in an open culture with autonomous teams.

About Us:

Celonis makes processes work for people, companies and the planet. The Celonis Process Intelligence Platform uses industry-leading process mining and AI technology and augments it with business context to give customers a living digital twin of their business operation. It’s system-agnostic and without bias, and provides everyone with a common language for understanding and improving businesses. Celonis enables its customers to continuously realize significant value across the top, bottom, and green line. Celonis is headquartered in Munich, Germany, and New York City, USA, with more than 20 offices worldwide.

Get familiar with the Celonis Process Intelligence Platform by watching this video.

Celonis Inclusion Statement:

At Celonis, we believe our people make us who we are and that “The Best Team Wins”. We know that the best teams are made up of people who bring different perspectives to the table. And when everyone feels included, able to speak up and knows their voice is heard - that's when creativity and innovation happen.

Your Privacy:

Any information you submit to Celonis as part of your application will be processed in accordance with Celonis’ Accessibility and Candidate Notices

By submitting this application, you confirm that you agree to the storing and processing of your personal data by Celonis as described in our Privacy Notice for the Application and Hiring Process.

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