IT Service Technician (m/f/x)

For our European distribution center in Weil am Rhein we are looking for an IT Service Technician (m/f/x).

Your Responsibilities

• Procuring and setting up IT workstations

• Handling support requests via phone and ticket system

• Supporting the logistics IT and the retail stores

• Creating documentations, FAQs and brief manuals

• User / permission management

• Support in improving user services

• Assistance with the supervision of trainees in the IT department

• Configuration and maintenance of telephones, mobile phones, tablets and the telephone system

Your Profile

• Degree as IT specialist or equivalent degree

• 2-3 years of practical experience in providing IT-support and user help desk

• Service-oriented and strong communication skills

• Strong analytical skills

• Good knowledge of the MS Office environment

• Fluent in German, good or fluent in English (every further language is warmly welcomed)