Company
Avaloq
Location
Berlin, Germany
Employment type
Full-time
Seniority
Mid level
Primary category
IT Support & Helpdesk
Secondary category
Business Analysis
Posted date
9 Feb 2026
Valid through
10 Apr 2026
You will be part of the SaaS Operating Center, which is responsible for ensuring stable platform operations of our Avaloq software and products for our clients.
As a Business Analyst in L2 Application Support, your task will consist of interacting with clients to assure service delivery, analysing customer requirements and solving incidents/issues in the production environment and monitoring to ensure application availability. You will coordinate with the service desk and other delivery units such as L3, project delivery and client management to resolve incidents and problems.
Your Key tasks:
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