Hubspot Specialist

Hi, we’re AMBOSS and we’re searching for a HubSpot Specialist to be a core driver of our CRM excellence.

About AMBOSS

AMBOSS is the copilot for medical professionals, empowering them to provide the best possible care through our learning and clinical decision support tool. Our team brings together care, innovative thinking, and cutting-edge AI medical technology. Our founders launched AMBOSS in 2011 with the goal of creating a tool they wished they had during medical school and clinical practice. Since then, we've grown to over 600 employees and are active in over 180 countries - primarily in Germany and the US. Our offices are located in Berlin, Cologne, New York, and Cagliari.

Why can this position be exciting for you?

Working closely with our HubSpot Lead, you will be the technical heartbeat of our portal turning strategic goals into functional workflows, clean data, and seamless user experiences for our global teams.

This is a high-impact role for a technical power-user. You won’t just be fulfilling tickets; you’ll be a proactive problem-solver, supporting optimization plans and ensuring that our 200+ users in Sales, Marketing, and Accounting have a platform that truly empowers them. If you thrive at the intersection of technical execution and cross-functional collaboration, this is the place for you.

You will:

• Support Portal Governance: Act as an administrator for HubSpot, managing day-to-day configuration, user permissions, and system health.

• Execute the Roadmap: Partner with the HubSpot Lead to turn business requirements into reality, building complex workflows, custom properties, and automated sequences.

• Streamline Operations: Architect and execute data-driven portal audits; partner with Hubspot Lead to implement high-impact optimizations that streamline workflows and bridge strategic deficits.

• Enable the Team: Act as a go-to resource for HubSpot users across the globe, delivering training and creating documentation to ensure high-quality platform adoption.

• Bridge the Departments: Collaborate with Sales, Marketing, and Accounting to identify new use cases and ensure HubSpot supports their specific KPIs and goals.

• Master the Data Flow: Manage system architecture and data integrity through proactive clean-ups, de-duplication, and monitoring of automated data flows.

• Drive Transparency: Define and maintain reporting processes for every major change, ensuring stakeholders always see the impact of new implementations.

• Stay Ahead of the Curve: Deep-dive into HubSpot’s constant stream of updates, testing new features and advocating for their adoption where they add value to AMBOSS.
  

You bring:

• HubSpot Expertise: 2-3 years of hands-on, multi-Hub admin experience at scale, working within the paid versions of HubSpot Sales, Marketing, and/or Operations Hubs.

• HubSpot Certifications: Certifications in Marketing Hub, Sales Hub, or Operations Hub are a nice to have and will strengthen your application

• Cross-Tool Proficiency: Skilled in using Miro for process mapping and Notion for project management and documentation; you are naturally "tool-agnostic" and quick to learn new software.

• Autonomy: You have the technical confidence to look at a request, see the "bigger picture," and suggest a more efficient architectural path forward.

• Consultative Mindset: Comfort in a "front-facing" role – whether you’re troubleshooting for a colleague or presenting a new feature to a global team.

• Fluent in English: Strong written and spoken communication skills to support our international team.

You enjoy:

• A Structured Approach: You have exceptional organizational skills with a commitment to documenting processes so they are transparent and scalable for all stakeholders.

• Analytical Eye: A genuine enjoyment for data accuracy and the "nuts and bolts" of how CRM systems integrate with broader business goals.

• Collaborative Spirit: You thrive supporting cross-functional teams to achieve their goals through smarter tooling.

Benefits:

AMBOSSians tell us that innovative work keeps them energized and employee benefits help them to feel appreciated and empowered. We invest in every AMBOSSian with our employee benefits package, crafted to support financial, physical, and mental health, and work-life harmony.

🌴 Rest & Time Off (30 paid vacation days, AMBOSS holiday, personal purpose day and more)

🥙Food & Office Comfort (Daily healthy breakfast & lunch by in-house chef in Berlin HQ, AMBOSS daycare, work remotely from other office spaces in Cologne, Sardinia, Cape Town)

🏃 Health, Fitness & Mobility (Urban Sports Club -M plan- , Fitbit Versa 3, Deutschland Ticket…)

Check out all of our employee benefits below:

https://go.amboss.com/the-amboss-prescription-de

We believe that diversity is a powerful driver of innovation and progress. That’s why we are committed to fostering an inclusive, respectful, and supportive environment where everyone—regardless of gender, age, ethnic or cultural background, religion, disability, sexual orientation, gender identity—is valued and given equal opportunity to thrive. We warmly welcome people of all backgrounds to help us fulfil our mission: empowering all medical professionals to provide the best possible care 🩺

Even if you don’t meet every single point in the job description, we still encourage you to apply. We’d love to hear from you!