Collections Analyst

📝 Company Mission

Our mission is to give the world access to the best products by empowering great businesses to reach their growth potential.

💼 About Wayflyer

Today's SMBs need a capital provider that keeps pace with their growth ambitions. Traditional financing options are slow, cumbersome and often out of reach. That's why we built Wayflyer.

Our unique technology allows us to assess businesses in minutes, generate financing offers that reflect their growth potential and send funds in as little as 24 hours.

Since launching in April 2020, we've deployed over $5bn to thousands of businesses worldwide, backed by Tier 1 banks like J.P. Morgan. We've become a trusted financing partner for some amazing brands, like True Classic, Little Words Project and Kekoa Foods.

Teams at Wayflyer are truly cross-functional. You'll be collaborating with ambitious colleagues from around the world - all striving to deliver on a huge opportunity. Check out this video to hear directly from them.

💛 Culture & Values at Wayflyer

At Wayflyer, we value being sound people, excellent operators, and ambitious overachievers, working together with integrity, creativity, and bold optimism to deliver exceptional results. To learn more, please visit our website.

🚀 Your Role at a Glance: The key ways you'll bring value to the team

• Manage delinquent accounts with sensitivity and professionalism, implementing revised payment structures and legal strategies when necessary.

• Lead calls with our customers, building relationships to ensure the best outcome for Wayflyer.

• Manage debt collection procedures for Wayflyer in Germany, including the examination of the validity of claims and the initiation and completion of the entire debt collection procedure (Inkassoverfahren)

• Manage debt collection procedures for Wayflyer in our core geos – including USA, Australia and UK

• Prepare demand letters (reminders), monitor outstanding receivables, and clarify payment objections or obstacles with sensitivity and professionalism.

• Analyse financial & non-financial information to gain insights into the operations of leading eCommerce companies.

• Quantify and assess risks affecting the Wayflyer portfolio, ensuring informed decision-making.

• Monitor and evaluate customer performance within the portfolio.

• Collaborate with the analytics and operations teams to develop tools that enhance reporting quality and provide valuable insights.

• Collaborate closely with management to develop and implement new processes and refine existing products.

• Act as the key contact for external service providers, legal advisors, and relevant authorities regarding debt collection matters of our German business.

🔨 What Makes You a Great Fit

• (i) university degree in law or (ii) university degree in another relevant subject, provided that the candidate has passed the official debt collection examination in Germany (Inkasso-Sachkundelehrgang)

• 2+ years of relevant professional experience in law, debt collection, insolvency administration or closely related field;

• ACA/ACCA/CIMA/CFA qualification is a plus but not essential

• Previous background in an insolvency, restructuring or debt collections environment is strongly preferred

• Fluency in German and English is required;

• You enjoy the challenge of collaborating with cross-functional teams across an organisation.

• You’re articulate, a self-starter, and a detail oriented, go-getter.

🤝 What to Expect After You Apply

You can expect to hear from a member of our Talent Acquisition team soon. If we believe you're a good fit, the first step will be a conversation with a recruiter who will guide you through the next stages of the process. The full interview process, which includes meeting the Hiring Manager and completing a case study or interview loop, typically takes approximately 2-4 weeks.

🏖️The Perks of Being at Wayflyer

🌴 Time Off That Matters

Recharge with 25 days of paid annual leave, plus public holidays.

🧘 Your Wellbeing

Access support and resources to support your wellbeing, including our Wellbeing @ Wayflyer ERG.

🫀 Comprehensive Health & Protection

Stay covered with private healthcare, life insurance, and critical illness cover.

👵 Secure Your Future with Our Pension Plan

Our pension plan helps you build a strong foundation for tomorrow, starting today.

🍼 Family-First Policies

We provide a generous parental and adoptive leave program for both Primary and Secondary caregivers, ensuring you have the dedicated, fully paid time you need to focus on your family.

💰 Share in Our Success

With our equity scheme, you're not just an employee; you're a stakeholder in our journey.

🌴 Work From Abroad!

Enjoy the freedom to work remotely from anywhere in the world for up to 60 calendar days a year.

📍Global Offices and Working Policy

🇮🇪 Dublin, Our Buzzing HQ

Our headquarters operates a hybrid model. The number of in-office days depends on your team, but the majority of teams and our SLT are typically in 3-4 days per week, giving you valuable exposure to senior leadership.

🇬🇧 London, One Big Family

Home to around 30 employees, our brand-new London office also runs on a hybrid model. You’ll often find our CEO working alongside the team with regular visits.

🇦🇺 Sydney, Small but Mighty

Our close-knit Sydney office has around 20 employees and follows a flexible hybrid model, fostering strong collaboration.

🇺🇸 Charlotte, our new US-HQ
Charlotte is our US headquarters and the foundation of our North American growth. From our Uptown office, our teams collaborate closely, build relationships and drive impact across the region, with a setup designed for both focus and flexibility.

🌍 Remote, Across the US & Europe

The majority of our Tech org works remotely across the UK and Europe, coming together throughout the year for off-sites, company kick off and technical kick off. We also have a growing number of remote team members across the US.

💡 How We Handle Your Personal Data

By submitting your application, you acknowledge that Wayflyer Limited will process your personal data for the purpose of evaluating your suitability for the role. Such processing is based on the need to take steps prior to entering into a potential employment agreement. To learn more about how we handle your personal data, you can contact our privacy team at privacy@wayflyer.com or review our privacy notice at https://wayflyer.com/privacy-notice.