MentorMate, part of Tieto Tech Consulting, is looking for a highly skilled and motivated** Senior Network Engineer**, a professional who will join a project within a Telecom Team for our respectful client BICS.
Join the team of our customer BICS – a global telecommunication enabler with a physical network stretching through the globe! Grow your expertise through interacting with A-level mobile carriers from all over the world. Get your hands on the vast network with on land, underwater, and space points of presence.Join our decade-long partnership with BICS to ensure confidence in your future and long-term growth!TietoEvry-BICS team has been growing since 2010… and we are looking forward to grow with you!
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Develop your telecom expertise in diverse portfolio of BICS products, including Voice, Cloud, Signaling, LTE, IoT, etc.
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Enjoy unmatched growth opportunities with BICS vast network and customers around the world.
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Become a part of the international 24/7, follow-the-sun telecom team with presence from Brazil to Singapore.
Tietoevry - BICS team has been growing since 2010… and we are looking forward to growing with you!
Responsibilities
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Report to the Messaging Value Stream Agile Master.
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Provide second-line support for SMS, MMS, and SMS Firewall services.
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Review internal and external operational processes in order to optimize repair efficiency.
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Identify improvement opportunities and follow up on the implementation of improvement actions.
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Be ready to lead the repair team squad by managing, steering, and coordinating team activities when required.
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Follow up on network and service availability and quality, performing proactive and reactive maintenance actions.
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Work closely with the Customer Care team to identify and resolve problems reported by customers.
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Perform incident management activities as well as planned works.
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Cooperate with vendors, monitor their performance, and ensure proper service delivery.
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Participate in the implementation of new services and network rollout projects, in collaboration with engineering teams.
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Take part in guard duty services.
Qualifications
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5+ years of experience in telecom, mainly in Messaging, Signaling, or Roaming areas (mobile telecommunications or international carrier telecom).
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Familiarity with Telecom technologies and ITU/ETSI standards.
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Good knowledge of SS7 / SIGTRAN, LTE, GSM call flows, and roaming scenarios.
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Good operational knowledge of Linux.
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Upper-intermediate level of English
Will be an advantage
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Bachelor’s or Master’s degree in Electronics, Telecommunications, IT, or ICT.
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Experience with HTTPS (APIs), MMS, Kibana, or Openmind software.
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Familiarity with DevOps concepts and tools (containers, Ansible, CI/CD, Splunk, Kubernetes, AWS, etc).
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Knowledge of Docker.
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Experience with IT tools and scripting, such as Splunk or Python.