The Key Account Manager (KAM) is accountable for maximizing sales of Sobi’s sHTG brands in the assigned territory, ensuring optimal implementation of the sHTG commercial strategy.
The successful candidate will develop, implement, and adjust account‑ and brand‑specific plans based on strong customer insights. They will build and manage impactful relationships with key stakeholders, initiate and lead customer‑facing activities, and deliver high‑quality, compliant interactions in alignment with Sobi’s mission, values, and behaviors.
Deliver Sales Targets & Territory Performance
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Develop and execute robust account plans to secure and exceed territory sales targets.
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Continuously adjust plans based on customer insights, adoption ladder, competition, and market dynamics.
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Analyze sales performance, activity metrics, and spending to ensure efficient, high‑impact territory management.
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Contribute to accurate forecasting by providing timely, data‑based insights to the NSM.
Market Knowledge & Opportunity Identification
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Acquire in‑depth understanding of the therapeutic landscape, clinical stakeholders, treatment pathways, payer dynamics, and competition.
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Routinely gather and interpret insights from customer interactions, Veeva usage, and available market data.
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Identify, evaluate, and prioritize business opportunities; collaborate with the cross‑functional team to decide on optimal tactics.
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Share market insights proactively with NSM, marketing, medical and PACE.
Account Planning & Cross**‑**Functional Execution
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Lead account plan development and execution, ensuring alignment across Sales (Therapeutic Specialists), Medical (MSLs), PACE, Marketing, and Commercial Excellence.
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Participate in account reviews, highlighting growth barriers, opportunities, and support needs.
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Coordinate omnichannel initiatives and maintain coherent and compliant customer journeys.
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Ensure “one Sobi” presence through structured cross‑functional alignment.
Customer Engagement & Relationship Management
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Build and maintain strong relationships with key opinion leaders, clinical specialists, pharmacists, and other stakeholders.
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Initiate and execute impactful customer activities (educational events, scientific engagements, collaborative projects).
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Ensure all customer interactions bring value, strengthen partnership, and support patient outcomes.
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Share best practices with peers and contribute to building a high‑performing sHTG field culture
.Compliance & Sobi Behaviors
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Conduct all promotional and non‑promotional interactions in full compliance with local regulations, industry codes, and Sobi policies.
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Ensure all face‑to‑face activities embody Sobi’s values and behaviors.
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Complete all required training and apply learnings consistently in daily practice