Export Coordinator - English Speaking (Fixed-Term Contract- Jan 2028)
Location: Budapest, Hungary
You’ve built experience, now use it where bold ideas meet real impact. At Opella, we’re challenging how self-care works for millions of people and need leaders and experts ready to shape what’s next. As an O2C Export Coordinator, you’ll bring your skill, your curiosity and your drive to make health simpler, smarter and more human.
MAIN PURPOSE OF THE JOB
O2C Export Coordinator is responsible for delivering end-to-end customer service for export customers of Consumer Healthcare business across countries within Consumer Healthcare perimeter globally as per respective service level agreements.
Drives operations that are critical for customers & patients and serve as a basis for products fulfilment, accurate invoicing and accounting, generating cash flow and customer satisfaction.
KEY ACCOUNTABILITIES AND ACTIVITIES
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Coordinate end-to-end flows in relation to various players in supply chain (customers, markets, factories, distribution centers, freight forwarders) within assigned geographical scope
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Participate in global projects, respecting deadlines, commercial agreements with partners, pharmaceutical processes and regulations
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Ensure the processing and tracking of export orders from receipt to delivery to the customer (data entry, preparation, invoicing, documentation)
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Optimize transport to markets in line with budget expectations and negotiated deadlines
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Ensure the availability and compliance of required document
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Contribute to achieving monthly revenue targets and avoid stockouts
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Coordinate activity based on Market priorities
Operational Responsibilities in the Chemical Trading (API) Scope
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Manage the export of active pharmaceutical ingredients (APIs) and excipients in accordance with Sanofi’s Quality standards, ICH Q7 guidelines, and Good Distribution Practices applicable to pharmaceutical raw materials
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Act as the interface between clients, suppliers, freight forwarders, and transporters
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Ensure adherence to procedures, regulatory requirements (both internal and external), audit standards and international regulations
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Keep export procedures up to date and enforce compliance
Continuous improvement
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Identify process improvement opportunities through elimination of redundant activities
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Participate in process automation initiatives and ensure seamless adoption and transition
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Participate in global projects as required
REQUIRED QUALIFICATIONS, SKILLS AND EXPERIENCE
**Language **
- Excellent English written and verbal
**Functional Skills **
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Broad understanding of E2E Order to Cash processes and compliance
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Customer Service mindset
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At least 2-3 years’ experience in International Trade/ Transportation
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Knowledge in customs and tax rules
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Good business acumen
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Strong problem solving, deductive and analytical skills, financial acumen
**Technical **
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Hands-on experience of SAP (essential) in S4 Hana preferably, SAP Application
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Knowledge of Microsoft Office and expertise of MS Excel (essential)
**Interpersonal **
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Customer service mindset and diplomacy
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Ability to interact with customers, internal and external stakeholders in issue resolution (essential)
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Self-motivated, well organized, hard-working, detail-minded, clear thinker, quick learner
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Team player, able to work collaboratively transversally with an end-to-end mindset (essential)
Leadership
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Ability to work independently and take ownership of tasks and processes
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Ability to organize, prioritize and structure tasks for oneself
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Attentive to detail and works with precision
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Action oriented, delivery driven, change agent
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Lead by example to deliver high quality service, customer satisfaction
At Opella Healthcare, we are united by one shared Mission – we work passionately every day, to put Health in Your Hands. We are committed to making healthcare as simple as it should be, thus helping people help themselves. This Mission is the core of our philosophy, driving all that we do to focus on people—our consumers, customers, healthcare professionals, employees, and the Opella Brands that support them.
As a top-three global player in Consumer Healthcare, we are raising the bar with a bold ambition to grow, perform, and outpace the market. We aim to build a more agile and responsive organization capable of delivering our Vision and Mission.
To achieve this, we need exceptional talent to shape Opella’s future and help us succeed. Together, we embrace our Challenger spirit, driven by our commitment to be Outcome-obsessed, Courageous, Radically Simple, and All-In Together
www.opella.com/en/careers
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