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Administer and maintain the Salesforce platform, ensuring high availability and performance.
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Manage users, roles, permissions, and security settings.
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Design and implement configurations using Salesforce standard tools (Flows, validation rules, layouts, automation).
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Translate business requirements into scalable and maintainable solutions.
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Challenge requirements to ensure alignment with Salesforce best practices and standard functionalities.
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Own the operational lifecycle of the platform, including releases, changes, and system updates.
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Ensure structured testing, documentation, and smooth release execution.
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Build and maintain Salesforce reports and dashboards to support KPI-driven decision-making.
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Ensure high data quality, consistency, and system integrity.