This position is posted by Jobgether on behalf of a partner company. We are currently looking for a VIP Relationship Manager, Emerging Markets in Italy.
This role sits at the heart of a fast-growing digital asset environment, focusing on high-value client engagement across diverse and rapidly evolving regions. You will manage and expand relationships with high-net-worth individuals, family offices, and institutional traders across Africa, Switzerland, and Pakistan. The position blends relationship management, commercial growth, and strategic market development in the crypto and fintech space. You will act as a trusted advisor to top-tier clients while ensuring seamless onboarding, retention, and satisfaction. The role also requires close collaboration with internal teams such as product, compliance, and operations to resolve client needs efficiently. With significant exposure to global markets and regulatory diversity, you will play a key role in driving trading volume and product adoption across a cutting-edge financial ecosystem.
Accountabilities
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Manage and grow a portfolio of VIP clients, including HNWIs, institutional traders, family offices, and crypto funds, ensuring long-term engagement and satisfaction.
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Lead onboarding, retention, and relationship development activities while identifying opportunities to deepen client usage of trading and investment products.
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Drive revenue growth through increased trading volume, cross-selling across product lines (spot, derivatives, earn, OTC, and Web3 offerings).
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Develop and execute targeted regional strategies across Africa, Switzerland, and Pakistan, including participation in industry events and client outreach initiatives.
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Act as the key internal liaison for VIP clients, coordinating with product, compliance, and operations teams to resolve issues quickly and effectively.
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Gather and communicate market intelligence and client feedback to support product development and strategic decision-making.
Requirements
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5+ years of experience in relationship management, private banking, institutional sales, brokerage, fintech, or crypto-related financial services.
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Strong track record of managing high-value client portfolios with measurable impact on revenue and business growth.
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Prior exposure to African markets, Swiss financial services, or Pakistan’s fintech/crypto ecosystem is highly desirable.
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Solid understanding of crypto trading products, including spot, derivatives, perpetuals, options, and staking mechanisms.
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Proficiency with CRM systems (e.g., Salesforce, HubSpot, or similar) and data-driven performance tracking.
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Excellent interpersonal and communication skills, with the ability to build trust across diverse cultural and professional environments.
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Fluency in English required; additional languages such as French, Arabic, German, Swahili, Hausa, Afrikaans, Urdu, or Punjabi are a strong advantage.
Benefits
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Competitive total compensation package aligned with experience and performance.
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Learning and development programs, including education subsidies to support continuous growth.
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Exposure to global markets and high-impact, high-value client segments in a fast-evolving industry.
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Participation in team events, company initiatives, and international networking opportunities.
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Additional benefits and perks communicated during the hiring process.
How Jobgether works:
We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.
We appreciate your interest and wish you the best!
Why Apply Through Jobgether?
Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.
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