Job Title
KYC Team Lead
Job Description
Minimum compensation: starting from 11,000 PLN. The final offer will be determined based on the candidate's experience and competencies.
**Who are we? **
We’re IG Group. We are a publicly-traded FTSE100 FinTech company who run mobile, web and desktop platforms that help our clients trade stocks & shares, leveraged products, Futures & Options and Crypto.
We are ambitious. Over 340,000 people already use our platforms. We’re global with offices in 18 countries and products in 16 regions. We’re hungry to move faster, ship better product for our customers and grow our user base. We believe in high autonomy, and we want people who are looking to do things differently in order to create better experiences for our customers.
We work in cross-functional teams and are laser focused on increasing the number of active clients we serve to drive sustainable growth.
**Join the game-changers! **
IG operates across multiple jurisdictions and asset classes and has important compliance requirements, including KYC Client Onboarding.
The purpose of this role is to lead one of our KYC Teams in Poland and support our Institutional Clients onboarding process. Additionally, the jobholder will be expected to drive improvements in KYC onboarding process to support the company in achieving its strategic objectives. The jobholder will work alongside the KYC Manager for EMEA, as well as cooperate with Team Leads and Managers across the locations (Poland and India).
**What you'll do **
Day to Day management of a team of KYC Analysts including:
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Team and individual performance
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Adhere to agreed targets, KPIs, SLAs and quality standards.
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Allocation of work and resources
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Training and coaching and development of KYC Analysts
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Provide production support and subject matter expertise to the KYC analysts in gathering data and supporting documents regarding clients from a range of independent data sources.
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Support the KYC Analysts to identify data and documentation gaps and coach them on researching accordingly.
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Support the KYC Analysts to validate the clients' KYC risk profile and raising any points of concern, such as negative news.
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Liaise with other teams as necessary as part of the KYC onboarding process (i.e. New Business, Compliance)
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Act as an escalation point for issues that may require Compliance and other relevant parties.
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Follow global standard policies, procedures and tools.
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Drive continuous improvement initiatives.
Who we’re looking for:
Key Qualification Requirements:
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Minimum 3 years of experience performing AML/KYC activities in the financial services industry, including institutional clients onboarding.
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People management experience (minimum 1 year).
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Deep understanding of the end-to-end KYC and client onboarding processes.
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Experienced in managing teams up to 10 FTE.
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Good stakeholder management skills.
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Strong Risk awareness (incl. Operational, Compliance, Business and Reputational).
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Problem solving and analytical mindset.
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Experience of on boarding across different client types.
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Familiarity with AML/KYC regulations and industry guidelines.
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Understanding of sourcing information from various data sources.
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Excellent written and oral communication skills, fluent in English.
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Great attention to details.
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Good understanding of MS Excel and ability to design and understand operational reporting.
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Ability to be highly flexible and react swiftly to changing priorities and urgent situations.
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Process improvement and efficiency.
**How we work **
When you join IG Group, we want you to have more than a job – we want you to have a career. And you can. If you spot an opportunity, we want you to chase it. Stretch yourself, challenge your self-beliefs and go for the things you dream of. With internal and external learning opportunities, and the tools to help you skyrocket to success, we’ll support you all the way. And these opportunities truly are endless because we have some bold targets. We plan to expand our global presence, increase revenue growth, and ultimately deliver the world’s best trading experience. We’d love to have you along for the ride.
We try to take a thoughtful approach to our ways of working as a company. We follow a hybrid working model with 3 days in the office -- which we think balances the need to collaborate effectively and connect with each other. When it comes to how we deliver, there are 5 things we want everyone to do to drive high performance, better learning and career satisfaction:
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Lead and Inspire: Drives trust, alignment, and enthusiasm
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Think Big: Focus on the problems that most impact commercial outcomes
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Champion the client: Understand and prioritise client's needs
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Deliver at pace: Push for fast, sustainable growth;
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Raise the bar: Take ownership, be accountable and share feedback
We believe that diversity is vital to success, it fuels creativity, drives innovation and sets us up for global success. We're committed to building teams with a variety of perspectives and skills to help us realise our vision and strategy, that's why we encourage applications from people with diverse backgrounds and experiences to join us on this journey. Learn more about our D&I approach here .
The Perks
Your growth fuels our success! Thrive with tailored development programs, mentoring opportunities with leaders, and clear career progression. Expand your network through committees, sports and social clubs. Enjoy extra time off for volunteering and community work.
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Home office equipment reimbursement
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Performance relate bonus
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Private medical cover for you and your family/partner (Medicover)
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Multikafeteria system (you can choose a multisport card, vouchers, etc.)
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Life insurance (Generali)
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LinkedIn Learning platform free access
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Share Plans for Employees
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Employee-led LGBTQ+, Women’s, Black, and Parents & Carers networks with an annual budget for organizing events & projects that foster an open, diverse, and inclusive culture
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Career-focused technical and leadership training in-class and online, incl. unlimited access to LinkedIn Learning platform
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Well-being events as well as Employee Assistance Programme
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Summer picnic, New Year party and other social events
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Three additional days off a year - one to celebrate your Birthday and two for voluntary work
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App-based parking spots booking system
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Stretching sessions
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Wellbeing weeks
Learn more about the Perks here !
**Join us for this exciting journey. Apply now! **
Number of openings
1