Account Management Graduate with German
This role has been designed as ‘Hybrid’ with an expectation that you will work on average 2 days per week from an HPE office.
Who We Are:
Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.
Job Description:
Who We Are:
At HPE, our team members search beyond customers' needs today to accelerate what’s next and make a difference — for others, our company, and the planet. Our customers turn to us because we are positive, empathetic and enterprising. We embrace opportunities to accelerate this transformation across data, connectivity, cloud and security. And together we make what was once thought impossible, possible.
That’s why we not only give you the space to grow into the professional you want to be, but we also embrace who you are and where you come from. We also value the flexibility and autonomy to balance work and personal needs in a way that works best for you.
Start Date: 2026
Location: Sofia, Bulgaria
What you’ll do:
The Account Management Graduate provides operational support to HPE customers for the delivery of contractual proactive support - related services based on HPE service offerings. They are responsible for clarifying customer needs and ensuring that they are met compared to the Service Level Agreement (SLA) defined in the Statement of Work and contribute to ensure customer satisfaction and loyalty
Job specifics/responsibilities:
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Responsible for developing and maintaining a strong relationship with designated customers
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Conducts support planning and review meetings to ensure customer alignment and realized value
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Is the technical reference for customers in planning and delivering proactive services together with the rest of the account team
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Develops broad multi-technology expertise, and product & service portfolio knowledge
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Owns the operational relationship with the customer
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Provides consultative advice, collaboration, operational best practices sharing
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Has a broad technical understanding of the customer’s business and IT environment
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Communicating with customers on an ongoing basis on all aspects of the Service Delivery cycle
What you’ll need:
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Recently graduated from a Bachelor’s or Master’s Degree or equivalent combination of education and experience
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Strong communication skills
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Good at relationship-building with a proactive mindset & attitude
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Understanding of the main principles of Account Management
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Business oriented with good analytical skills
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Team player, with a good set of interpersonal skills
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Can easily take on new knowledge and apply it to real life situations
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Fluent in written and verbal English
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Fluent in written and verbal German
What we’d prefer you bring:
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Customer-facing skills
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Excellent communication and presentation skills
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Client relationship management skills
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Problem Solving and Decision-Making skills
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Team player, ability, and willingness to motivate and support other team members
What you can expect from us:
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Initial extensive onboarding to support you with adjusting into the role
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Ongoing learning and development throughout the duration of the program
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Be mentored by at a senior member of the team with whose help for you to grow into a true professional with valuable relationships and international working experience
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Competitive salary and great benefits
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Great work-life balance including hybrid working and Wellness Fridays initiative
At HPE, we’re:
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Human Rights Campaign’s 2023-2024 Corporate Equality Index
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Great Place to Work’s Best Workplace for Parents 2023
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Fortune 100 Best Companies to Work For® 2024
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Ethisphere World’s Most Ethical Company 2024
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The Civic 50 Honoree
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JUST Jobs Leader 2024
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Forbes 2024 America’s Best Employers For Diversity
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America's Most Just Companies 2024
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Fortune Best Workplaces in Texas™ 2024
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Bay Area's Best Places to Work 2024
#grads #graduate
#Bulgaria
Additional Skills:
Accountability, Accountability, Active Learning, Active Listening, Bias, Business Growth, Change Management, Client Expectations Management, Coaching, Creativity, Critical Thinking, Cross-Functional Teamwork, Customer Centric Solutions, Customer Experience (CX), Customer Feedback, Customer Lifetime Value, Customer Relationship Management (CRM), Design Thinking, Empathy, Follow-Through, Growth Mindset, Infrastructure as a Service (IaaS), Intellectual Curiosity (Inactive), Long Term Planning, Managing Ambiguity {+ 5 more}
What We Can Offer You:
Health & Wellbeing
We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.
Personal & Professional Development
We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.
Unconditional Inclusion
We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.
Let's Stay Connected:
Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE.
#bulgaria
#grads
Job:
Services Job Level:
Entry
HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity .
Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities.
HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.
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*Please note that Hewlett Packard Enterprise (HPE), its direct and indirect subsidiaries and affiliated companies, and its authorized recruitment agencies/vendors **will never charge any candidate a registration fee, hiring fee, or any other fee in connection with its recruitment and hiring process. *The credentials of any hiring agency that claims to be working with HPE for recruitment of talent should be verified by candidates and candidates shall be solely responsible to conduct such verification. Any candidate/individual who relies on the erroneous representations made by fraudulent employment agencies does so at their own risk, and HPE disclaims liability for any damages or claims that may result from any such communication.