We are seeking聽an experienced聽SOC Manager to lead and support the day-to-day operations of a global 24/7 Security Operations聽Center聽within a managed security services environment.聽
The role focuses on ensuring consistent, high-quality security operations delivery across distributed teams in Europe and APAC聽operating聽within a follow-the-sun model. Working closely with SOC analysts, engineers, customers, and internal stakeholders, the SOC Manager will聽drive operational excellence, team development, customer engagement, and the ongoing evolution of SOC capabilities and services.聽
The ideal candidate combines strong security operations experience with people leadership, stakeholder management, and the ability to聽operate聽effectively in fast-paced, customer-facing environments. Experience聽working聽聽with聽multi-client SOC environments is highly beneficial.聽
Responsibilities聽
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Lead the day-to-day operations of a global 24/7 multi-client SOC environment, ensuring high-quality security monitoring, incident response, escalation management, and service delivery activities.聽
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Coordinate operational activities across distributed SOC teams in Europe and APAC within a follow-the-sun聽operating聽model, supporting operational alignment, service consistency, and effective collaboration across regions.聽
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Manage operational escalations and major security incidents, working closely with SOC analysts, engineers, and internal stakeholders.聽
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Contribute to the ongoing development and maturity of SOC processes, tooling, workflows, reporting capabilities, and operational practices.聽
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Collaborate with engineering, threat intelligence, and聽other聽security teams to support the continued evolution of detection and response capabilities across the SOC service.聽
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Own operational reporting, KPI tracking, and service metrics to support effective service delivery, operational governance, and customer engagement.聽
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Participate in and contribute to roadmap and capability planning discussions related to SOC services, operational maturity, and future capability development.聽
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Line聽manage聽SOC聽analysts and/or聽team leads, supporting recruitment, coaching, mentoring, performance management, and team development activities.聽
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Build strong working relationships with customers and internal stakeholders,聽participating聽in operational reviews, governance discussions, incident communications, and service-related engagements.聽
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Support onboarding and transition activities for new managed security services customers.