YOUR MISSION
Glovo launched Glovo On-Demand in 2022, a new vertical with the purpose of helping partners power their own delivery channels using our world-class logistics network. Since this is a young business unit, we don’t have all the answers yet—and that’s where you come in. As Finance Operations Senior Assistant, you will have a key role over the next 12–18 months in supporting the rapid growth and increasing complexity of Glovo On-demand Finance Operations.
If you’re someone who enjoys getting their hands dirty with data, fixing broken processes, and working in a fast-paced, multicultural environment where your technical input actually changes how we operate, this is for you.
THE JOURNEY
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Own On-demand finance operations E2E.
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Generate invoices and payments files accurately in a timely manner.
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Support payment collection processes, negotiating payment terms when necessary.
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Update and maintain billing records and master data when applicable.
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Support the resolution partner invoicing and payment inquiries within agreed SLA’s.
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Collaborate closely and proactively with commercial teams in resolving all billing related inquiries within established SLAs.
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Assist in the identification of process improvements.
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Assist with pricing reconciliations.
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Maintain and update billing documentation thoroughly and accurately, in accordance with department guidelines.