YOUR MISSION
As a Senior Account Manager Manager, you will have a key role in the Glovo Partners team. You will ensure partner engagement and retention in Glovo by finding ways to grow the number of orders and generate additional revenue. Define the monetization strategy and execution for all partner segments.
THE JOURNEY
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Be part of South Region’s team of Spain based in the Sevilla office
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Establish excellent relationships with Glovo’s partners through consistent and proactive communication, identifying their needs and building engagement (Partner’s meetings and business reviews).
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Evaluate, follow up and build reports of your team portfolio and KPIs periodically. Take actions to reach your goals and company OKRs.
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Draw and execute plans, making your partners grow through promos negotiations, marketing activations and menu performance (selling items, AOV, Conversion Rate, cross selling and upselling).
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Ensure that Glovo has the best content by signing preferred partnerships with partners.
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Optimize Glovo visibility through marketing actions with our partners (using marketing kits, merchandising, etc)
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Improve Glovo’s revenue through commission renegotiation and selling assets.
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Understand, build action plans and follow up on churned and inactive partners.
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Improve operational efficiency of our partners by making sure we always deliver the best service to our customers.