Role & Responsibilities:
路聽聽聽聽聽聽 Taking responsibility: On behalf of your聽client , you will handle customer enquiries in writing and by telephone in聽**Norwegian.聽**You will support customers with their extensive requests concerning digital topics such as vehicle apps.
路聽聽聽聽聽聽 Think comprehensively: In case of challenges with booked services in the vehicle you are the first contact person and present possible solutions to the customer in 1st or 2nd level support.
路聽聽聽聽聽聽 Implement reliably: Forwarding technical issues to the appropriate departments is just as much a part of your responsibilities as communicating with the specialist centres. You will also advise our customers on the existing digital product portfolio.