Strength. Care. Growth
A1 Competence Delivery Center is a vital component of A1’s telecommunications business. Acting as an expertise hub, CDC is dedicated to delivering a full range of high-quality IT, network, financial and other services to support A1’s operations across all OpCos, independent of location.
Using the power of being OneGroup and leveraging synergies, CDC enables transparency of resources, key skills and knowledge expansion and personal career growth opportunities’ enhancement, paired with job stability.
You will know we are the right place for you, if you are driven by:
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Opportunities to learn and build your career.
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Meaningful work in a stable and fast-paced company.
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Diversity of people, projects, and platforms.
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A supportive, fun, and inspiring place to work.
Role Overview:
We are looking for a detail-oriented and proactive Reporting Specialist to join our Security Delivery Center team. This pivotal role combines advanced reporting, tasks and demands monitoring, and project coordination with financial oversight including budget and license management. You will work cross-functionally to ensure operational excellence, transparency, and continuous improvement.
Role insights:
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Prepare and distribute regular reports and performance updates for internal and external stakeholders.
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Monitor, track, and analyze key operational and performance indicators, providing actionable insights and recommendations.
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Support the automation and optimization of reporting processes, dashboards, and internal documentation platforms such as Power BI and SharePoint.
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Coordinate departmental tasks, initiatives, and operational activities to ensure timely execution and follow-up.
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Support project coordination activities, including tracking progress, identifying priorities, and addressing operational challenges.
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Participate in meetings and collaborate with cross-functional teams to support ongoing initiatives and process improvements.
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Maintain and update internal resources, documentation, and organizational platforms to ensure information is accurate and accessible.
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Act as a point of contact for internal communications, employee inquiries, and coordination activities.
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Support training, awareness, and knowledge-sharing initiatives in collaboration with internal stakeholders and partner teams.
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Contribute to continuous improvement initiatives and promote best practices across the organization.
What makes you unique:
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Minimum 1 year of experience in business reporting, operational support, or organizational management, preferably in a technical, security, or IT environment.
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Hands-on experience with Power BI and SharePoint for reporting, collaboration, and information management.
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Experience with presentation and data visualization tools such as Microsoft PowerPoint, Canva, or Prezi.
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Ability to troubleshoot issues, optimize dashboards and document libraries, and suggest process improvements.
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Strong analytical skills with attention to detail and the ability to manage multiple priorities.
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Excellent communication and interpersonal skills, with experience coordinating across different teams and stakeholders.
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Basic understanding of Agile principles and project management practices.
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Eagerness to learn new technologies and continuously develop technical expertise.
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Previous experience in a security, IT, or technical operations environment is considered an advantage.
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Bachelor’s degree in Business, Information Technology, Security Management, or a related field.
Our gratitude for the job done will be eternal, but we’ll also offer you:
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Innovative technologies and platforms to work with.
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Modern working environment for your comfort.
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Friendly, ambitious, and motivated teammates to support each other.
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Thousands of online and in-person learning opportunities for you to grow.
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Challenging assignments and career development opportunities in multinational environment.
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Attractive compensation package.
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Hybrid working model.
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Numerous additional benefits, including, but not limited to free A1 services.
**If you have any questions, **** please do not hesitate to contact ** ** Svetlina Vazharova **